Last updated: 27 July 2026
This Privacy Policy explains how DispatchIt LLC ("DispatchIt", "we", "us" or "our") collects, uses and protects personal data when you visit dispatchit.me (the "Website"), contact us, or use our messaging platform (the "Services"). We are committed to handling your information carefully and transparently.
DispatchIt LLC is the controller of personal data collected through the Website and in our direct dealings with you. Our registered office is 16192 Coastal Highway, Lewes, DE 19958, United States. You can contact us about privacy at info@dispatchit.me.
We collect the following categories of personal data:
We use personal data to:
Depending on your location, we rely on one or more of the following legal bases: your consent; the performance of a contract with you; our legitimate interests in operating and promoting our business in a proportionate way; and compliance with legal obligations. Where we rely on consent, you may withdraw it at any time.
We use cookies and similar technologies to run the Website, remember your preferences and, with your consent, measure how the site is used. You can manage your choices at any time through our cookie banner or the cookie preferences panel. For details, see our Cookie Policy.
We do not sell your personal data. We may share it with trusted service providers who help us operate our business — for example, form-handling, email and hosting providers — under agreements that require them to protect your data and use it only on our instructions. We may also disclose data where required by law or to protect our rights.
When customers use our Services to send messages, they determine the content and recipients of those messages and act as the controller of the recipients' personal data. In that context, DispatchIt acts as a processor and handles recipient data only to deliver the Services, in accordance with the customer's instructions and our service agreement.
We are based in the United States, and your data may be processed there or in other countries where our service providers operate. Where required, we put appropriate safeguards in place for such transfers, such as standard contractual clauses.
We keep personal data only for as long as necessary for the purposes described in this Policy, including to meet legal, accounting or reporting requirements. When data is no longer needed, we delete it or anonymise it.
Subject to applicable law, you may have the right to access the personal data we hold about you, to correct or delete it, to restrict or object to certain processing, to withdraw consent, and to receive a copy of your data in a portable format. To exercise any of these rights, contact us at info@dispatchit.me. You also have the right to lodge a complaint with your local data protection authority.
We use appropriate technical and organisational measures to protect personal data against unauthorised access, loss or misuse, including encryption in transit, access controls and audit logging. No method of transmission or storage is completely secure, but we work to protect your information and to review our safeguards regularly.
The Website and Services are intended for businesses and are not directed at children. We do not knowingly collect personal data from children.
We may update this Privacy Policy from time to time. We will revise the "last updated" date above and, where changes are material, take reasonable steps to inform you.
For any question about this Privacy Policy or your personal data, please contact DispatchIt LLC, 16192 Coastal Highway, Lewes, DE 19958, United States, or email info@dispatchit.me.